Information               

At The Hilcote Arms, we pride ourselves on our unwavering commitment to hygiene and food safety. Our 5-star rating reflects our dedication to providing a clean, safe, and enjoyable experience for all our customers.

Here at The Hilcote Arms we are proud to have achieved the top hygiene rating of five stars

Something which we have held since opening in 2017

Achieving the maximum score is difficult enough but to constantly maintain this accolade

Takes the most stringent process and procedures

The inspection takes into account all aspects of the pub and the cleanliness of all the public area's

 

The Public Bar/Dining Area/Sung Lounge Room/WC

Also the area's not open to the General Public

Kitchen/Behind the Bar/Cellar

To help maintain our rating we have policies in place with documentation recording how regular

The behind the bar and glass cleaning takes place with documents for our weekly beer line clean

Food temperature control and regularity of deep cleaning documentation are used within the kitchen

To prevent any food contamination the kitchen has a designated preparation area for customers who have food allergies or intolerance

To hold a five star hygiene rating helps to enhance the pubs reputation.Which can be useful for customers to make an informed choice when eating out or going for a beverage

 

Frequently asked questions

Achieving and maintaining a 5-star hygiene and food rating is a cornerstone of our operation. It's a testament to our meticulous standards and the care we put into every aspect of the Hilcote Arms. We believe in transparency and want you to understand what goes into earning and keeping this important recognition.

What does a 5-star hygiene rating tell your customers about Hilcote Arms and the food you serve?
Our 5-star hygiene rating signifies that we take into account all aspects of the pub, including the cleanliness of all public areas. It assures our customers that we maintain the highest standards of hygiene throughout our establishment, from the moment you walk in to the food and beverages we serve.

Why is achieving and maintaining a 5-star hygiene and food rating so important for Hilcote Arms?
Achieving and maintaining a 5-star rating is crucial for us as it allows customers to make an informed choice when eating out or going for a beverage. It demonstrates our commitment to their health and safety, building trust and confidence in our services.

What key things do you and your team do every day to ensure your hygiene and food safety are always top-notch?
To help maintain our rating, we have robust policies and documented procedures in place. These include regular recording of behind-the-bar and glass cleaning, documentation for our weekly beer line cleans, and meticulous food temperature control and deep cleaning records in the kitchen. To prevent food contamination, our kitchen also has a designated preparation area for customers with food allergies or intolerances.

What are the benefits of dining at a 5-star rated establishment?
Dining at a 5-star rated establishment like the Hilcote Arms means you can enjoy your meal and drinks with complete peace of mind, knowing that we adhere to the highest standards of cleanliness and food safety. Your well-being is our top priority.

Our commitment to excellence

At the Hilcote Arms, our 5-star hygiene and food rating is more than just a certificate; it's a reflection of our continuous effort to provide you with the best possible experience. We invite you to visit us and see for yourself the standards we uphold.

Create Your Own Website With Webador